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SUBMIT ORDER DETAILS
Submit your order information including: garment style(s), colors, size breakdown and your artwork so we can send you an invoice for approval.
APPROVE INVOICE & ARTWORK
After invoice approval your order is sent to the art team where they will create the mock ups for final approval before production. BOTH Invoice & Artwork Approval are needed to get started on your order.
GET YOUR AWESOME MERCH
Once production is completed you will get an email to let you know that your order is shipping or ready for pickup at our office.
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FREQUENTLY ASKED QUESTIONS
Yes. Based on setups and other variables our minimums per decoration type are:
- Screen Printing - 48 pieces
- Embroidery, DTF and Laser - 12 pieces
Typically turnaround on most orders is 7-10 business days AFTER invoice approval, artwork approval and payment are received.
Promotional product orders can take anywhere from 1-6 weeks depending on the product.
Yes and No. We are happy to get you samples of the blank goods you are looking to order. Due to setups production samples aren't typically done.
NO. We do not decorate on customer supplied goods.
There is a one-time digitizing fee to set up the logo for embroidery of $25. This charge is waived for orders over 50 pieces. The only other setup charges are for promotional items and those cost are set by our production partners.
Artwork should be submitted in a vector format such as an .AI, .EPS, .PDF or .CDR file. High resolution raster files (.JPG or .PNG) will sometimes work but we will typically send them out to be redrawn for a small fee.
We strive for accuracy and customer satisfaction. If you receive an order that you are unhappy with, please reach out to our team and we will work with you to make it right.
We ship daily throughout the United States and Canada.